• Experienced in business development through community educational methods and marketing.
• Ability to communicate with co-workers, medical staff, clients, families and other customers in a professional manner.
• Ability to understand state and federal regulations and keep the agency in compliance with all regulations.
• Ability to effectively cope with stressful situations.

Essential Position Responsibilities:

• Establishes and administers policies, planning for future needs and evaluating needed care.
• Assures that appropriate service policies are developed and implemented.
• Assists in surveying, analyzing and determining staffing requirements based on M.D. orders/Client’s needs.
• Maintains agency compliance with Medicare and Texas state licensing, regulations and meets survey requirements. Corrects deficiencies as identified.
• Maintains Agency compliance with standards and keeps agency prepared for unannounced surveys.
• Evaluates agency programs, services, staffing, equipment and space needs for the cost effective and efficient delivery of service and performance.
• Complies with Texas Workforce Commission directives and guidelines to maintain appropriate personnel practices.
• Selects/Trains./Orients and assigns departmental staff, either directly or through subordinate supervisor. Evaluates performance and competency of personnel and makes recommendations for appropriate personnel action.
• Develops, recommends and implements operating budget and ensures that agency meets budgetary guidelines.
• Establishes and maintains effective channels of communication by communicating changes in the Agency’s operations, policies, and procedures to Agency staff members in a timely manner.
• Assures adequate and appropriate staff to carry out the activities necessary to accomplish the nursing service and program objectives 24 hours a day, 7 days a week.
• Keeps program personnel up to date with clinical information and practices.
• Positively influences staff morale and maintains a positive and optimistic outlook at all times.
• Assures that new staff members receive adequate development including but not limited to orientation in service education and continuing education.
• Directs staff in performance of their duties including admissions, discharges and provision of service to clients.
• Assist in keeping communication tools in agency current at all times.
• Has improvement process in place.
• Responsible for understanding, respecting and following the Corporate Compliance Program and ensures that fraud and abuse are reported per policy and procedure.
• Conducts training on privacy regulations and ensure that all employees and business associates receive adequate and appropriate training.
• Develops systems and processes for ensuring that an individual’s right to restrict, amend, and have access to or receive an accounting of their health information is honored.
• Has an improvement process in place and demonstrates continuous quality Improvement.
• Keeps current on all local issues.
• Prepares relevant statistics and reports monthly.
• Assures appropriate staff supervision during all operating hours and follows up on problems when identified.
• Coordinates with other program areas and management as appropriate.
• Appoints a similarly qualified alternate to be available at all times in the absence of the administrator.
• Markets and increase Hospice census.
• Develops and chairs the PI/QI committee and chairs quarterly reviews.
• Completes a minimum of twelve (12) clock hours of annual continuing education in subjects related to the duties of the Administrator.
• Ensures a high quality Hospice program is delivered.
• Serves as the designated contact person in the Company’s Notice of privacy Practices and receives questions and complaints related to the protection of health information, patient privacy, and violations of the companies privacy practices.
• Provides leadership in complying with regulations related to patient Privacy and protected health information.
• Ensures that daily operations and actual practice conform to requirements as outlined in policies and procedures of HIPAA.